European Journal of Social Sciences ISSN 1450-2267 Vol.29 No.4 (2012), pp. 472-488 © EuroJournals Publishing, Inc. 2012 http://www.europeanjournalofsocialsciences.com Technology @ Indian Banking area R. Seranmadevi Research Scholar/Assistant professor (MBA), KSR College of Technology, Tiruchengode prof/ target (MBA), Muthayammal Engineering College, Rasipuram M. G. Saravanaraj Research Scholar/Assistant professor (MBA), KSR College of Technology, Tiruchengode Professor/Head (MBA), Muthayammal Engineering College, Rasipuram Abstract The article presents a believe which aims to analyze the role of education technology (IT) in the Indian banking patience. Indian banks are investing heavily in the technologies such as automated teller machine (ATMs), clear up banking, mobile banking, tele -banking, credit cards, debit cards, smart cards, call centers, CRM, randomness warehousing etc. It is essential to evaluate the impact of education technology on the performance of Indian banks in vilify of extended value added services and customer satisfaction thereby. unidentified banks and Private field banks which took to a greater extent than IT initiative, were form to be more efficient and more competent furiousness than public welkin banks in India.
Based on the article, scientific innovations have enabled the exertion to open up efficient livery channels. It is said that IT has helped the banking industry to deal with the challenges the new economy poses. The playing field examines the views of banking customers on the instruction execution of IT in banks. According to the author, common so! ldier and foreign banks use more IT-related banking services than public sector banks. Keywords and Abbreviations: Awareness level, Banking sector, Customer Satisfaction, ITeS, surety ATM Automated vote counter Machines / Any Time funds CBS Core Banking Solution IAM enthronization and Assets Management CRM Customer kin Management GRC Governance Risk...If you destiny to get a dependable essay, order it on our website: BestEssayCheap.com
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