Customer Service

Elements of a Service Culture | | | I have choose Publix, K-Mart and tomentum Cuttery for my discussion regarding Elements of a Service Culture. My reasons for choosing these three businesses vary. I sincerely yours enjoy chance at Publix and have umpteen instances of shopping there. K-Mart is a business I am really beaten(prenominal) with as well, although my experiences have been both good and bad. Hair Cuttery was chosen for two reasons; I used to work there umteen years ago and just recently visited them again with my children and was beseech to see that not much has changed in 20 years. insofar though these be three different businesses the expectations of their customers are the same, they demand quality service and products for a reasonable price. Below I pull up stakes discuss their differences. Lets begin with Publix Where obtain is a Pleasure and it really is. I, like many monstrous number in Jacksonville, Florida and the So utheast have been shopping at Publix for many years. Publix is a grocery store that caters to its customers by surpass their expectations with higher(prenominal) quality meats, produce, seafood and transcendent customer service. They do this by the align by side(p) Mission Statement: Our mission at Publix is to be the postmortem examination quality food retailer in the world.

To that end we are committed to be: * Passionately focus on node Value * Intolerant of Waste * dedicate to the Dignity, Value and Employment Security of our Associates * devote to the highest standards of stew ardship for our stockholders * Involved! as responsible citizens in our communities Employees at Publix are recognized and awarded for the exceptional service they provide every day. They cope pride in them by offering a noble benefit megabucks in addition to a large number of cooking and professional development opportunities. Publix employees go out of their route to gift sure the customer is satisfied; they call this the Publix countenance which states We will never knowingly...If you want to get a salutary essay, revise it on our website: BestEssayCheap.com

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